Features / Facilities management
Facilities management
Enterprise plan only
A door will not close, the lights are out, a leak in the stockroom. Just tell your colleague. It asks the right questions, logs the job, sends it to the right supplier and keeps chasing until the work is signed off, with a live board showing where every job stands.
No card needed to start.
Why it matters
Faults fixed faster
Nobody forgets to chase. Your colleague escalates on a schedule you control.
Less trading lost
Urgent jobs are flagged, escalated and updated every hour until they are resolved.
One version of the truth
Store managers, facilities teams and suppliers all see the same live status.
Just ask
Say it or type it. Your colleague does the rest.
What you get
- Log faults by voice or chat, with photos and video
- Works with your facilities management system, by login or API
- Jobs sent to the right supplier for the trade, with manager override
- Automatic chasing by push, email, text and phone call until someone responds
- "Store cannot trade" alerts reach every relevant manager immediately, with hourly updates
- Each store or site only sees its own jobs, facilities teams see everything
- A visual log of every action your colleague has taken on every job
How it works
Report the fault in your own words
Your colleague logs it and sends it to the right supplier
It chases, tracks arrival and gets the job signed off
Try Facilities management free
Every new account starts with £100 of Epicurus credits. No card needed, set up in minutes.
More features
Suppliers and contractors
Bring your contractors into the same system: jobs, QR check-in, live tracking and sign-off.
App dashboards
Pin the tools you use to your menu with live dashboards your colleague can read and explain.
Documents, decks and designed brochures
Ask for a letter, report, deck, spreadsheet or a fully designed brochure and get a real, branded file.