Breakdowns and accidents
Get help fast and keep a record of every incident.
Updated 12 October 2026
Breakdown
Say "I've broken down" and your agent finds the recovery provider and policy saved on the vehicle and calls them for you.
Log an accident
Open the vehicle and choose Log accident, or tell your agent what happened. Add photos or video. Each accident moves through Reported, Claim open, Repairing and Closed.
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